Last updated: 12/04/2025
This Privacy Policy explains how Hava’i Tour by 4×4 collects, uses, and protects the personal data of users of its website https://havaitour4x4.com/.
We are committed to respecting the confidentiality of your information in accordance with the legal obligations applicable in French Polynesia and the principles inspired by the GDPR (General Data Protection Regulation).
1. Data Controller
Hava’i Tour by 4×4 – Hubert CLOT
BP 3023 – 98735 Avera, Raiatea
Email: contact@havaitour4x4.com
2. Personal Data Collected
We only collect the information necessary for reservations and the proper functioning of the website:
2.1. Data provided directly by the user
When contacting us or requesting a reservation via:
- contact form
- Bókun booking widget
We collect:
- last name
- first name
- phone number
- preferred language
- date of birth (if required for the reservation)
- number of participants
- preferred date for the excursion
- any additional information voluntarily provided (pickup location, comments, special requests, etc.)
2.2. Data collected automatically
Via analytics tools:
- Google Analytics
- Google Search Console
- Meta Pixel (Facebook)
These tools may collect:
- IP address (anonymized if configured)
- browsing data (pages visited, time spent, etc.)
- device and browser type
- site performance data
3. Purposes of Processing
Your data is collected for the following purposes:
- managing information requests
- managing booking requests
- communication with travelers
- confirmation and follow-up of excursions
- website traffic analysis (anonymous statistics)
- improving the user experience
- advertising display on Facebook/Meta (marketing cookies)
No data is used for unlawful or unintended purposes.
4. Legal Basis for Processing
We process your data on the following legal bases:
- performance of a contract (booking an excursion)
- legitimate interest (handling requests, analyzing website performance)
- consent for marketing cookies (managed via CookieYes)
5. Data Sharing
Your data is never sold.
It is only shared with third parties necessary for the functioning of the service:
✔ Bókun
Booking platform used to manage requests, availability, and confirmations.
(Analytics, Search Console — technical or anonymized data)
✔ Meta / Facebook
(to measure the effectiveness of advertising campaigns or website traffic)
✔ Technical website tools
(CookieYes, web host, etc.), only for the proper functioning of the website.
No transfer is made to any other unnecessary third parties.
6. Cookies
The website uses:
- essential technical cookies
- analytics cookies (Google Analytics)
- marketing cookies (Meta Pixel)
The cookie information and management banner is handled by CookieYes.
You can accept or refuse all or part of the cookies at any time.
7. Data Retention
Personal data is kept:
- for the time necessary to process the request or reservation
- then archived for a maximum period of 24 months for administrative purposes
- or longer if required by a legal obligation (invoicing, disputes, etc.)
Cookie-related data is retained according to the retention periods imposed by Google and Meta.
8. Data Security
We implement all necessary measures to ensure the security of information:
- SSL encryption of the website
- restricted access to administrative accounts
- secure digital storage
- use of recognized tools (Bókun, Google, CookieYes)
No banking data is collected through the website.
9. User Rights
You have the following rights:
- right of access to your data
- right to rectification
- right to erasure
- right to restriction of processing
- right to object to processing
- right to withdraw your consent (marketing cookies)
To exercise your rights, contact us at:
📧 contact@havaitour4x4.com
10. Minors
Reservations involving minors must be made by a parent or legal guardian.
Some excursions have a minimum age requirement; exceptions may be granted under certain conditions (see the Terms and Conditions of Sale).
11. Changes to the Privacy Policy
Hava’i Tour by 4×4 may update this policy at any time.
The date of the latest update appears at the top of the page.
12. Applicable Law
This policy is governed by the laws applicable in French Polynesia.